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Client Service Support

Client Service Support

職種金融情報サービス
給与 500 - 700 万円
日付2018-01-11
業種証券
勤務地東京
求人番号Job-00040429

会社概要:

The largest U.S. online brokerage firm by number of daily average revenue trades, as well as the leading foreign exchange broker. The company is a provider of fully disclosed and nondisclosed broker accounts and provides correspondent clearing services to 200 introducing brokers worldwide. The company allows account holders to trade on more than 100 market centers in 24 countries, with direct market access to stocks, options, futures, forex, bonds, exchange traded funds (ETFs) and contracts for difference (CFDs)

業務内容:

Mainly management and focus on a wide scale of client issues which includes: Responding to inquiries, concerns and complaints via telephone, e-mail, and on-line chat to achieve a mutually satisfactory solution while complying with policies, practices and procedures.

The core competencies we seek include:
 

  • The ability to identify, analyze, and escalate complex issues.
  • Excellent trouble shooting and problem resolution skills;
  • Assuming responsibility for identifying client needs while providing a high value experience.

応募条件:

  • University degree (Bachelors);
  • Native in Japanese ( or native level) and Fluency in English (oral and written);
  • Excellent analytical skills;
  • A good understanding of financial markets ( not a must )
  • Welcome Excellent Graduates apply for this position


BRS Consultant

Amine Abbadie

Financial Services

Tel: 03-6370-7428

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